🔒 PRIVACY & DATA

188bet Privacy Policy – LGPD Data Protection

Here you'll find exactly what data 188bet collects, how it's used, who it's shared with, and what your rights are as a data subject — all in compliance with the LGPD (Lei 13.709/2018).

Last updated: January 2026

+18 | Gamble responsibly | For residents of Brazil only

LGPD
Full compliance
SSL
Bank-grade encryption
0
Data sold to third parties
15d
LGPD response deadline

Your Data Is in Good Hands

The six pillars of 188bet's data protection policy for Brazilian users.

Bank-Grade Encryption

All traffic between your device and 188bet is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank. Your registration data, betting history, and Pix payment information are never transmitted without encryption.

Full LGPD Compliance

The 188bet operates in full compliance with the Lei Geral de Proteção de Dados (LGPD – Lei 13.709/2018). This means you have real control over your information: you can view, correct, export, or request deletion of your data at any time, without unnecessary red tape.

No Data Sold to Third Parties

The 188bet does not sell, rent, or transfer your personal data for advertising purposes to third-party companies. Data sharing only occurs when required by law, by court order, or when strictly necessary to process payments (Pix, bank slip, card) and provide the platform's games.

Minimal and Necessary Data Collection

Following the LGPD's data minimization principle, 188bet collects only the information strictly necessary to provide the service: identification, age verification, payment processing, and fraud prevention. No unnecessary data is collected.

Data Retention with a Defined Period

Personal data is retained only for as long as necessary to fulfill the purpose that justified its collection, or for the period required by law (such as financial records kept for tax compliance purposes). After account closure and once all applicable legal retention periods have been met, data is anonymized or deleted from the systems of 188bet.

Incident Notification

In the event of any security incident that may affect your personal data, the 188bet commits to notifying affected users and the National Data Protection Authority (ANPD) within the deadlines set by the LGPD, with full transparency regarding what occurred and the measures taken.

188bet Privacy Policy

This document describes how 188bet collects, processes, and protects your personal data in compliance with the Lei Geral de Proteção de Dados (LGPD – Lei 13.709/2018).

Summary: 188bet collects only the data necessary to provide the service, does not sell information to third parties, and upholds your rights as a data subject under the LGPD. Questions? Write to suporte@188bet-play.net.

1Introduction

The 188bet takes user privacy seriously — not as a formality, but as part of building a lasting relationship of trust with Brazilian bettors. This Privacy Policy explains, clearly and directly, what personal data the platform collects when you register, deposit, place sports bets, or play slots and live casino games, how that data is used, who it may be shared with, and what your rights are as a data subject.

When creating an account at 188bet and use any feature on the platform — whether on mobile, tablet, or desktop — you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please contact our support team before continuing to use the service.

This policy is governed by Brazilian law and was drafted in compliance with the Brazilian General Data Protection Law (LGPD – Lei 13.709/2018), the Brazilian Internet Civil Rights Framework (Lei 12.965/2014), and other applicable regulations governing digital entertainment and betting in Brazil.

2Data Controller

For the purposes of the LGPD, the controller of the personal data collected on this platform is the company that operates 188bet, responsible for determining the purposes and means of processing the personal data of users registered at 188bet-play.net.

The personal data protection officer (DPO — Data Protection Officer) can be reached by email at suporte@188bet-play.net, with the subject line "LGPD Request / DPO". All requests related to your rights as a data subject will be responded to within 15 business days.

3What Data Is Collected

3.1 Data provided directly by you

During registration and use of the platform 188bet, the following personal data may be collected:

  • Personal identification: full name, CPF, date of birth, nationality;
  • Contact: email address, mobile phone number, residential address;
  • Documents: copy of a national ID, driver's license, or passport and proof of address (required as part of the KYC identity verification process);
  • Financial: Pix key details, bank account information (bank, branch, account number), history of deposits and withdrawals made via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED;
  • Preferences: favorite sports (football, volleyball, MMA/UFC, e-sports), configured deposit limits, betting history, and slots and live casino gameplay history.

3.2 Automatically collected data

When you access the platform 188bet from your mobile device or computer, we automatically collect technical data required for the operation and security of the service:

  • IP address and approximate location (state/country);
  • Browser type and version in use;
  • Device operating system (Android, iOS, Windows);
  • Pages visited, session times, and session duration;
  • Device identifiers (cookies and session tokens);
  • Usage data: sports browsed, games accessed, bets viewed.

188bet never collects precise real-time geolocation data without your express consent, nor does it access your phone's contacts, camera, or microphone.

4Purpose of Data Processing

The personal data collected by 188bet are used exclusively for the following purposes, each grounded in legal bases established by the LGPD:

Purpose Legal Basis (LGPD)
User account creation and managementContract performance (art. 7º, V)
Identity verification (KYC) and fraud preventionLegitimate interest / Legal obligation (art. 7º, VI and IX)
Processing deposits and withdrawals (Pix, boleto, card, TED)Contract performance (art. 7º, V)
Registration and settlement of sports bets and casino gamesContract performance (art. 7º, V)
Sending account communications, promotions, and bonus offersConsent / Legitimate interest (art. 7, I and IX)
Compliance with legal and regulatory obligationsLegal obligation (art. 7º, II)
Platform improvement and experience personalizationLegitimate interest (art. 7º, IX)
User support and dispute resolutionContract performance / Legitimate interest
Responsible gambling: betting pattern monitoringLegitimate interest / Protection of life (art. 7º, VII and IX)

5Data Sharing

The 188bet does not sell, rent, or transfer your personal data to marketing companies, advertisers, or any third party for commercial purposes. Data is shared only in the following situations:

  • Payment processors: minimal financial data is shared with Pix, bank slip, credit/debit card, PicPay, and Mercado Pago processing platforms, solely to complete transactions;
  • Payment providers: session identifiers are shared with providers such as Pragmatic Play, NetEnt, Play'n GO, and Spribe to correctly record and settle slots and live casino rounds in an auditable manner;
  • Legal obligation: when required by law, court order, regulatory body, or competent Brazilian authority;
  • Fraud prevention: data may be shared with services specialized in fraud detection, money laundering prevention, and identity verification, when necessary to protect the integrity of the platform and all its users;
  • Autoridade Nacional de Proteção de Dados (ANPD): in the event of a security incident requiring regulatory notification.

All third parties that receive data from 188bet are contractually required to handle them with the same level of protection demanded by this policy and by the LGPD.

6Cookies and Tracking Technologies

The platform 188bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and collect usage data in aggregated form. The types of cookies used are:

  • Essential cookies: required for the platform to function — session authentication, bet slip management, and language preferences. They cannot be disabled without affecting your use of the service;
  • Performance cookies: collect anonymous, aggregated data on how users navigate the platform (most visited pages, session duration, errors encountered), used for technical improvements;
  • Functional cookies: remember your preferences, such as favorite sports (football, volleyball, NBB basketball) and odds display settings;
  • Analytical cookies: used to understand general user behavior and improve the platform, always in anonymized form.

You can manage your cookie preferences in your browser settings. Disabling essential cookies may affect how the platform functions, including access to your account and the ability to place bets.

7Data Security

The 188bet implements robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, improper disclosure, or destruction. The main safeguards include:

  • 256-bit SSL/TLS Encryption across all traffic between the user's device and the platform's servers — the same standard adopted by major Brazilian financial institutions;
  • Encryption of data at rest for sensitive information stored in databases;
  • Two-factor authentication (2FA) available to all users as an additional layer of protection;
  • Continuous monitoring of unauthorized access attempts and suspicious activity patterns on accounts;
  • Restricted access controls internally — only employees with a legitimate need have access to users' personal data;
  • Regular testing security assessments and vulnerability audits of the platform's systems.

Despite all these measures, no digital security system is completely foolproof. If you suspect unauthorized access to your account at 188bet, please contact support immediately via live chat or by emailing suporte@188bet-play.net.

188bet never will ever ask for your password by email, chat, phone, or any other channel. If someone claims to be from 188bet and asks for your password, do not provide it and report the incident to support immediately.

8Data Retention and Deletion

The personal data collected by 188bet are retained for the following periods, according to the purpose of each category:

  • Registration and identity data: retained for the duration of the account and for up to 5 years after closure, in compliance with Brazilian tax and regulatory obligations;
  • Financial records (deposits, withdrawals, betting history): retained for up to 5 years after the transaction, as required by the Receita Federal and anti-fraud legislation;
  • Communication data (emails, support chats): retained for up to 2 years after the interaction is closed;
  • Browsing data and session cookies: retained for up to 12 months from the date of collection;
  • KYC verification data (documents): retained for up to 5 years after account closure, in accordance with financial sector regulations.

Once retention periods have expired, data is anonymized or permanently deleted from 188bet. Anonymized data — which can no longer be used to identify a data subject — may be retained indefinitely for statistical purposes and platform improvement.

9Your Rights as a Data Subject

The LGPD grants you, as a data subject, the following rights regarding the information processed by 188bet:

  • Confirmation and access: find out whether 188bet processes your data and obtain a copy of the information we hold about you;
  • Correction: request the update or correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or deletion: request the anonymization, blocking, or deletion of data that is unnecessary or processed in violation of the LGPD;
  • Portability: receive your data in a structured, interoperable format for transfer to another service, where technically feasible;
  • Deletion: request the deletion of data processed on the basis of consent, subject to legal retention obligations;
  • Information: be informed about the third parties with whom 188bet shares your data;
  • Withdrawal of consent: withdraw at any time any consent given for purposes that depend on it, without affecting activities carried out prior to the withdrawal;
  • Objection: object to the processing of data carried out on the basis of legitimate interest, where there is a valid reason to do so.

To exercise any of these rights, send an email to suporte@188bet-play.net with the subject line "LGPD Request", providing your full name, registered CPF, and the right you wish to exercise. The 188bet will respond within 15 business days.

If you are dissatisfied with how your data is being handled, you have the right to file a complaint with the National Data Protection Authority (ANPD), the Brazilian supervisory authority responsible for overseeing compliance with the LGPD.

10Minors

The platform 188bet is intended exclusively to individuals aged 18 or older. We do not intentionally collect personal data from users under 18. If we determine that an account was created by a minor, it will be immediately closed, all associated data will be deleted, and any deposited funds will be returned to the legal guardian upon identity verification.

If you are a parent or legal guardian and suspect that a minor has created an account at 188bet, please contact us immediately via the support chat or by emailing suporte@188bet-play.net so we can take the appropriate steps as quickly as possible.

11Changes to This Policy

The 188bet reserves the right to update this Privacy Policy at any time to reflect changes in legislation, our data processing practices, or our services. Whenever material changes are made, registered users will be notified by email at least 7 days before those changes take effect.

The most recent version of this policy will always be available on this page, with the last updated date shown at the top of the document. Continued use of the platform after any changes are published constitutes implicit acceptance of the updated policy.

12Contact & LGPD Channel

For any questions, requests related to your personal data, or to exercise your rights under the LGPD, please contact 188bet through the channels below:

  • Email (LGPD requests): suporte@188bet-play.net — subject: "Solicitação LGPD"
  • Live chat: available 24 hours a day, 7 days a week, in Portuguese, directly on the platform

The response deadline for data subject rights requests is up to 15 business days from the receipt of the complete request. Incomplete requests (missing CPF, full name, or specification of the right being exercised) may have the processing period restarted once the missing information is provided.

To speed up your request, please include in your email: full name, registered CPF, the LGPD right you wish to exercise, and, if applicable, a copy of your ID document to confirm ownership.

Your 8 LGPD Rights at 188bet

The General Data Protection Law gives you real control over your information.

Access

Request and receive a copy of all personal data that 188bet holds about you.

Correction

Correct incomplete, inaccurate, or outdated information in your account on the platform.

Deletion

Request the deletion of data processed on the basis of your consent, subject to applicable legal retention periods.

Portability

Receive your data in a structured format for transfer to another service where technically feasible.

Information

Find out which third parties 188bet shares your data with and for what purpose.

Withdrawal

Withdraw consent for purposes that rely on it, at any time and without penalty.

Blocking

Request the temporary blocking of data that is unnecessary or processed in violation of the LGPD.

Objection

Object to data processing carried out on the basis of legitimate interest when there is a justified reason to do so.

To exercise any of these rights, send an email to suporte@188bet-play.net with the subject line "Solicitação LGPD".

Privacy Frequently Asked Questions

The most common questions from 188bet users about data protection.

No. 188bet does not sell, transfer, or share your personal data with external advertising or marketing companies. The only communications you will receive from 188bet are related to your account — deposit and withdrawal confirmations, bet notifications, promotions and bonuses from the platform itself (such as welcome bonuses and free spins on slots), and support communications. You can manage your communication preferences in your account dashboard or by asking support to unsubscribe you from specific notifications.

188bet stores only the information necessary to process and record financial transactions: your Pix key, the associated bank (Nubank, Itaú, Bradesco, Banco do Brasil, etc.), and the amount and date of each transaction. This data is protected with bank-grade encryption and retained for 5 years as required by Brazilian tax regulations. No complete passwords or banking credentials are stored in 188bet's systems — transaction processing is handled directly by partner payment platforms, which maintain their own security protocols.

Not immediately. After account closure, 188bet retains certain data for legally required periods: financial records (deposits, withdrawals, bets) for up to 5 years under tax obligations; identity verification documents (KYC) for up to 5 years under sector regulations; support communication records for up to 2 years. Once these periods have elapsed, data is anonymized or permanently deleted. If you would like to know exactly what data we hold about you after account closure, you may exercise your right of access under the LGPD by sending an email to suporte@188bet-play.net.

Yes, 188bet records and analyzes each user's betting and gameplay history. This monitoring serves three main purposes: (1) to correctly settle bets and calculate payouts, (2) to detect compulsive gambling patterns within the responsible gambling policy framework — such as deposit volumes significantly above a user's historical baseline, which may trigger proactive alerts — and (3) to identify fraudulent activity or bonus abuse, such as hedged bets, multiple account creation, or the use of automation. The complete betting history is available for review at any time in your account dashboard.

In the event of a security incident resulting in unauthorized access to personal data — what is commonly referred to as a data breach — 188bet has defined protocols in line with the LGPD: (1) immediately identify the scope and nature of the incident, (2) contain the issue and address the vulnerability, (3) notify the National Data Protection Authority (ANPD) within the regulatory timeframe, and (4) communicate with affected users in a transparent and accessible manner, informing them which data was exposed, the potential risks involved, and the steps 188bet is taking. The security of our users' data is a non-negotiable priority for the platform.
188bet Data Protection by the Numbers
256
SSL encryption bits
0
Data sold to third parties
15d
LGPD response deadline
8
Rights guaranteed by the LGPD

How to Exercise Your LGPD Rights at 188bet

Three steps to request access, correction, or deletion of your data.

1
Prepare your request

Specify which right you wish to exercise (access, correction, deletion, portability, etc.) and have your full name, registered CPF, and a copy of your identity document ready to confirm ownership.

2
Send the email

Submit your request to suporte@188bet-play.net with the subject line "LGPD Request". Include all necessary information to speed up the process and avoid follow-up requests.

3
Await the response

188bet will respond within 15 business days. For access requests, you will receive a file containing your data. For deletion or correction requests, you will receive confirmation of the actions taken and of any data that must be retained under legal obligation.

LGPD Compliance – Lei 13.709/2018

All personal data processed by 188bet are subject to General Data Protection Law (LGPD – Lei 13.709/2018). The platform adopts technical and organizational measures to ensure the security, confidentiality, and integrity of your information. Data processing is carried out on clear legal grounds, for specific purposes, and only for as long as strictly necessary.

To exercise your rights or clarify any questions: suporte@188bet-play.net — subject line: "LGPD Request". You may also consult the Terms and Conditions for more details about the platform's rules.

🔒 SECURITY & TRUST

Bet safely at 188bet

Your data protected by LGPD, 256-bit SSL encryption, and zero data sales to third parties. Sign up and claim your 100% bonus up to R$ 500.00 with complete peace of mind.

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